Privacy Policy

UPR Home Entertainment Systems is sensitive to privacy issues on the Internet. We believe that it is important you know how we treat the information about you we receive on the Internet. As such, please see our Privacy Policy as described below.

This policy covers UPR Home Entertainment Systems’ use of personal information that it collects when you use its website (“”). The policy also gives you information about cookies, and UPR Home Entertainment Systems’ and third parties’ use of cookies.

You Can Choose to Speak to a Live Person

If you choose not to use the Internet to provide personal information to us online, you can contact our team by phone.  (Scroll Down for Contact information)

Using our Webforms/LiveChat/Website

From time to time, you will be asked to submit personal information about yourself (e.g. name, telephone number and/or email address) in order to receive or use our services. Such services include but are not limited to information, live chat and message boards.

By entering your details in the fields requested, you enable UPR Home Entertainment Systems to provide you with the services you select. Whenever you provide such personal information, we will treat that information in accordance with this policy. When using your personal information UPR Home Entertainment Systems will act in accordance with current legislation and aim to meet current Internet best practices.

Use and storage of your personal information

When you supply any personal information to UPR Home Entertainment Systems (e.g. for free information, purchases, promotional materials etc.) we have legal obligations towards you in the way we use that data. In general, any information you provide to UPR Home Entertainment Systems will only be used within UPR Home Entertainment Systems and/or by its agents. Your information will be disclosed where we are obliged or permitted by law. Also, if you post or send offensive, inappropriate or objectionable content anywhere on or to or otherwise engage in any disruptive behaviour on, UPR Home Entertainment Systems can use whatever information that is available to it about you to stop such behaviour. This may involve informing relevant third parties such as your employer, school e-mail/Internet provider and law enforcement agencies about the content and your behaviour.

We will hold your personal information on our systems for as long as you use the service you have requested, and remove it in the event that the purpose has been met. For safety reasons; however, UPR Home Entertainment Systems may store messaging transcript data (including message content, user names, times and dates) arising from the use of the Chat Clients or Message Boards for a period of six months.

Operation of Business

Information about UPR Home Entertainment Systems and our website:

We are based in Halton Hills, Canada. Our main phone line is 647.993.7876

Our principal activities are:

  • Media box sales

  • Knowledge and Article(s) production

  • Online Assistance as it relates to our industry

  • Research and Development as it relates to our industry

Our privacy policy covers UPR Home Entertainment Systems as well as our website

Browsing our Site

You can access our Web site home page and browse our site without disclosing your personal data. When you submit information to our website we ask you to provide personal information to help us respond to your enquiry. We may ask you for information such as your name, current provider, email address and contact telephone number. You are under no obligation to provide such information; however, we may not be able to deal with your request adequately or give you additional assistance.

Cookies and What We Use Them For

During the course of any visit to, the pages you see, along with a short text file called a ‘cookie’, are downloaded to your computer. Many websites do this, because cookies enable website publishers to do useful things like find out whether the computer (and probably its user) has visited the website before. This is done on a repeat visit by checking to see, and finding, the cookie left there on the last visit. Information supplied by cookies can help us to provide you with a better online user experience and assist us to analyse the profile of our visitors.

A cookie is a small amount of data, which often includes an anonymous unique identifier that is sent to your browser from a web-site’s computer and stored on your computer’s hard drive. Each website can send its own cookie to your browser if your browser’s preferences allow it, but (to protect your privacy) your browser only permits a website to access the cookies it has already sent to you, not the cookies sent to you by other sites. Many sites do this whenever a user visits their website in order to track online traffic flows. Cookies record information about your online preferences.

You have the ability to accept or decline cookies by modifying the settings in your browser. However, you may not be able to use all the interactive features of the site owned by UPR Home Entertainment Systems if cookies are disabled. We recommend you click here to learn more about cookies.

Our site uses several cookies such as Google Analytics cookies to provide traffic analysis which helps us improve our website for visitors. Our website also uses cookies to link our social channels such as Facebook & Twitter. Our website uses cookies to track traffic and facilitate behavioural advertising after you have left this site.

Privacy Statement of UPR Home Entertainment Systems

Data Collection and Purpose Specification

We collect and store the data that you may volunteer while using our website web forms.

Personal information may be collected for the purpose of sales and marketing initiatives, including:

  • Name

  • Address

  • Email address

  • Your service providers

If you have any questions about the data that is collected or how it is segmented and used, please contact our office at 647.993.7876

How is the information used?

The primary way we use this information you provide to us is to:

  • follow up on the sales information request by the user

  • identify visitors and lead sources

  • improve the content of our web page(s)

  • customize the content and/or layout of pages for each individual customer

  • analyse the data according to interests and behavior to improve customer experience and our business offerings

  • send you email notifications which you have specifically requested

  • provide information relevant to your interests

  • deal with enquiries and complaints made by or about you relating to the website

  • to protect the security or integrity of this site when necessary

We may respond to your enquiry in the form of a phone call, an e-mail and/or other methods of contact. If you do not want to receive these solicitations from us using your personally identifiable information, please notify us by calling 647.993.7876


We do not disclose your personal data to any other organizations or any individual. It is utilized for the strict use of UPR Home Entertainment Systems only.

Confidentiality / Security

Our staff are instructed to be in compliance with our Privacy policy.

For our data collected online such as names, emails, and additional information, your data lives on a secure server behind protected passwords and firewall.

For processes that collect credit card information: Our website utilizes PayPal online eCommerce. As such, all sensitive and/or banking information is safely kept exclusively within PayPal’s security measures. No data or banking information (including credit card or PayPal account information) is collected or stored at our website or retained in our server. For more information regarding PayPal’s eCommerce security, see this page.

All our employees and data processors, who have access to, and are associated with the processing of personal data, are obliged to respect the confidentiality of our visitors’ personal data.

We place great importance on the security of all personally identifiable information associated with our customers.

While we use our best efforts and adopted protocols to prevent loss, misuse or alteration of data we can’t guarantee this will never happen.

Third Party Websites

This site contains links to other sites. UPR Home Entertainment Systems is not responsible for the privacy policies or the content of such sites.

Your acceptance of these terms

By using this site, you consent to the collection and use of this information by UPR Home Entertainment Systems’ privacy policy.

OPT-OUT of Emails or Cookies

  1. You have the ability to accept or decline cookies by modifying the settings in your browser. However, you may not be able to use all the interactive features of the site owned by UPR Home Entertainment Systems if cookies are disabled. We recommend you click here to learn more about cookies.

  2. To opt-out of all of UPR Home Entertainment Systems’ Email Lists please submit your request in writing to

If it’s easier for us to do that for you, call our office at 647.993.7876

Access to your personal information

You have the right to request a copy of the personal information UPR Home Entertainment Systems holds about you and to have any inaccuracies corrected. (This service is free).  Please address requests to

We reserve the right to ask for proper identification upon your request. We reserve the right not to provide this information if you fail to offer proper identification. You have the right to contest this decision.

Privacy Compliance

Our privacy policy is compliant with the Personal Information Protection and Electronic Documents Act (Canada).

Privacy Support

If you have an enquiry or concern about our privacy policy, please contact:

Randal Butcher
Phone Number:647.993.7876
Emails re:privacy admin:

Policy Changes

If we change our Privacy Policy in any way, we will post these changes on this page.

Last updated: February 2017